Waitlist & Capacity

When a Sport Is at Capacity

If the sport you want to join has reached its member limit, you will see a message indicating the sport is at capacity. If the club has enabled a waitlist, you can join it to reserve your place in line.

How the Waitlist Works

• First in, first out: The waitlist is processed in the order people joined. The person who has been waiting the longest is notified first when a spot opens.
• Your position: You can view your current position and the total waitlist size from your dashboard at any time.
• Confirmation email: When you join the waitlist, you receive an email confirming your position and a link to check your status.

Claiming Your Spot

When a spot opens and it is your turn, you will receive a series of email reminders with a direct link to claim your spot.

1. You receive the first email immediately when a spot becomes available
2. Follow-up reminders are sent at regular intervals set by the club
3. Each email contains a claim button — click it to start your membership sign-up
4. You have a limited time window to claim (shown in each email). If you do not claim in time, the spot is offered to the next person

Cancelling Your Waitlist Entry

You can cancel your waitlist entry at any time while your status is "waiting" or "notified". Go to your dashboard, find the waitlist entry, and click cancel. If you were in "notified" status, the spot is offered to the next person in line.