Managing Your Membership
View, upgrade, or cancel your club memberships
Manage your club memberships from the Dashboard. View your active memberships, upgrade or downgrade tiers, and manage billing.
Viewing Your Memberships
Go to Dashboard → Membership or Profile → Memberships to see all your active club memberships. Each membership card shows:
- Club name and membership tier
- Status (Active, Expired, Pending Approval, Suspended)
- Renewal date and billing amount
- Member benefits included in your tier
Membership Statuses
- Active: Your membership is current and all benefits apply
- Pending Approval: You applied and are waiting for the club to approve your request
- Expired: Your membership has lapsed — renew to restore access
- Suspended: The club has suspended your membership — contact the club directly
Changing Your Tier
You can upgrade or downgrade your membership tier at any time from the membership detail page. Changes take effect at the start of your next billing cycle. Upgrades may be prorated so you only pay the difference for the remaining period.
Cancelling Membership
Open the membership detail page and select "Cancel Membership". Your membership remains active until the end of the current billing period. You can rejoin at any time — subject to the club's approval process.
Common Problems
- Membership shows as Expired but I just renewed: Refresh the page. If it still shows expired, contact the club — they may need to manually activate your renewal.
- Can't book courts despite having an active membership: Check that your membership tier includes court booking access. Some tiers are social-only. Contact the club if you believe this is an error.